Process & quality

Quality is not a final click. It is a system.

We define risk, team, checks and acceptance criteria before translation begins. Every delivery has a clear owner and standard.

The level of control follows document risk

Not every file needs the same workflow. We choose the appropriate level before quoting, so the budget is focused where it matters.

LEVEL 01 / ESSENTIAL

Controlled translation

For informative content and documents with lower operational risk.

  • resource validated by language and domain
  • instructions and completeness check
  • control of numbers, names and formatting
  • automated linguistic QA where useful
LEVEL 03 / CRITICAL

Regulation-adapted workflow

For content with high medical, legal, institutional or reputational impact.

  • extended brief and acceptance criteria
  • defined roles and escalations
  • document-specific checks
  • agreed final validation and traceability

Six control gates, from brief to feedback

A repeatable process enables consistent delivery and makes it easier to identify where intervention is needed.

01

Intake

Files, purpose, languages, deadline, users and formal requirements.

02

Resources

Selection by language pair, domain, availability and history.

03

Instructions

Glossary, references, style, formats and rules for queries.

04

Production

Translation, version coordination and centralized questions.

05

Revision & QA

Linguistic, numeric, formal and completeness checks.

06

Acceptance

Delivery, feedback, approved corrections and retained lessons.

Confidentiality configured around the project

Security requirements should be agreed, not assumed. Appropriate projects can include additional contractual and operational controls.

Contractual

NDA and DPA on request

Obligations, roles and processing rules are clarified before sensitive documents are transferred.

Operational

Limited access and agreed channels

The team, working channels and file distribution are set according to the actual needs of the project.

Continuity

Controlled terminology and feedback

Reference material and approved decisions are managed for consistent reuse, according to the agreement.

ISO readiness, without premature claims

TransLife is documenting resources, roles and workflows in the direction of standards relevant to translation services and human post-editing.

ISO 18587 / DIRECTION

Human post-editing

When technology is appropriate, human accountability, competencies and post-editing criteria must be defined separately.

TRANSPARENCY

Status confirmed contractually

We do not present certification as achieved before an audit. The status and requirements applying to each contract are confirmed explicitly.

Tell us what could happen if the document is wrong.

We will configure the QA level, roles and delivery around the real risk — not a generic checklist.

Configure the project →